We do not accept refund for items purchased from our webstore.
However, if the purchased article is received in a bad shape or defective, buyer can opt to get a replacement unit or a full refund. This is the only time refund is accepted.
GFI System does not share nor sell customer's information such as email addresses, shipping addresses, or telephone numbers to third parties. We maintain customer's sensitive information in our own records only for orders and/or warranty processing. If you sign up for our newsletter, we will only use your email address to send you news, updates, and other related information. You can choose to stop receiving communications from us by clicking the “unsubscribe” link in our email.